🌏 Located remotely (must live in UTC-5 to UTC+2 time zones to apply)

💸 Salary → £110,000 + Equity + Performance Bonus

👋 Reporting to → Gabriel Carvalho, Director of Design

👯 Working in the → Product Design Team

Do you do your best work when someone trusts you and gets out of the way? Spoke is that kind of place. Small team, flat structure, fully remote, no politics, and enough ambiguity to keep things interesting. We're independent and profitable, which means we build for the long term, not the next funding round.

Design has been part of how we solve problems since day one, which means you'll be influencing product direction, pushing back on ideas that aren't right, and building things you actually believe in.

We're a small team of people who care deeply about craft, and because we're innovators and builders at heart, there's room to explore and experiment rather than just ship to a roadmap. If you know your craft inside out, are good at figuring out the best path forward when things are complex, and want to do some of the best work of your career, we’d love to hear from you.

Work/life at Spoke

£110,000 salary + equity + company performance bonus
Fully remote with asynchronous, flexible working
Very few meetings (on average, around one per week)
32 days paid time off
3 months paid parental leave

We make time to get together properly, too:

One fully-funded company retreat each year in a 5-star location (this year, we’ve rented our own château in France)
A budget for smaller, localized, in-person team meet-ups

Have the tools, space, and support to do your best work:

£3,200 every three years for a new laptop
£500 a year towards tech and equipment for your home office
£1,000 a year for learning and development
£1,000 a year for conferences
£1,000 a year for wellbeing
14 days per year dedicated to learning

💫 Visit our Careers Page or read our Public Handbook to learn more, and watch this video to see what the team has to say about working at Spoke→

What you will be doing

Joining our team of four product designers to work on either Spoke Dispatch as it evolves from an early-stage product into a mature, enterprise-ready platform, or our flagship product, Spoke Route Planner, a tool designed to simplify and streamline the work of professional delivery drivers.
Tackling complex, high-impact problems with real space to shape how we solve them, building something thoughtful, clear, and genuinely useful.
Evolving the product’s structure as new features are added, keeping it intuitive as it becomes more powerful, and moving quickly without sacrificing quality.
Working across discovery, scoping, and design, creating specs in Figma and using Chrome dev tools to understand what’s happening in the product.
Contributing to a genuinely product-led company, where success is measured by whether customers recommend us because the product works well.

**What you won't be doing**

Daily stand-ups, sprints, or scrum meetings. On average, you can expect around one per week, leaving us time for deep, focused work and allowing us to work flexibly around our lives.
Rushing to meet an arbitrary deadline or turning tickets into designs without critical thinking. You’ll be part of a team that cares about quality and thoughtful iteration.
Managing people. This is an individual contributor role, where you will manage projects and give (and receive) feedback, but you won’t have a team to manage.
Working in a heavily layered team. We’re small and flat, which means strategy and execution sit side by side.

We’d love to hear from you if you:

Have spent several years designing mobile apps, software, or power-user tools
Enjoy solving complex problems and building products that are genuinely enjoyable to use
Like owning projects end to end — from speaking to users and exploring problems through to designing solutions and tracking their impact
Actively seek and happily receive feedback, adapting your thinking, and iterating toward the best outcome. And comfortable giving feedback, too.
Ask thoughtful questions, experiment when needed, and are willing to advocate for what you believe is right
Are experienced in prototyping in Figma (and, ideally, beyond — whether that’s AI tools, HTML/CSS)
Enjoy working autonomously, and know when to trust your judgement and when to gather more data.

A bit about us

Back in 2017, we saw an issue with last-mile delivery. Delivery drivers have a complicated and stressful job, and although delivery software existed, it neglected the driver experience. We set out to create the app that puts drivers first.

We were astounded by the response we received. Drivers told us their job was far less stressful, and they got home earlier every day. Within our first year, we had almost 1,000 customers, $100k in ARR, and a team consisting of our two co-founders, Jack and Pol. Now, with a lean team of ~50 talented people, we’ve grown to $25M ARR, helping over 100,000 drivers deliver more than 1.4 billion packages worldwide; that’s about 40 every second.

Our Hiring Process

Our hiring process for this role has three stages and usually takes around two weeks from the first interview to offer. No lengthy take-home assignments or time-consuming prep - we’re happy to see work you’ve already done and move quickly.

You’ll meet a few of our team members along the way, and everyone you meet will be happy to answer any questions you have to help you get to know us, too.

Meet our TA Manager

You’ll have a 45-minute video call with our Talent Acquisition Manager, Sadie. She will tell you more about Spoke and ask questions to help get to know you, too.

Meet the hiring team

Meet Gabriel, the hiring manager, and Megan, GM of Spoke Dispatch. During this 45-minute video call, we would like you to take us through a piece of work.

Whiteboard exercise

Lastly, we will invite you to take part in a live whiteboard exercise with our Co-Founder & Principal Designer, Pol. It should take around an hour, and it’s a great way for both you and Pol to get a feel for how you approach a project.

If you have the skills and experience we’ve talked about in this job ad, and Spoke sounds like the kind of place you’d like to work, we would love to hear from you.

Spoke

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