About Cellulant:
Cellulant is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy.
With a presence in over 24 countries and 200+ payment methods across cards, bank transfer and mobile money, our single API payment platform, Tingg, simplifies collections, disbursements, and reconciliations. It processes over 1 million transactions daily for market leaders in various sectors, such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances. By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions.
Our Story:
Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth.
From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible.
Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress.
Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity.
Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth.
Our Mission:
To deliver seamless, secure and innovative payment solutions for businesses.
Our Vision:
To create a connected world where businesses move money as easily as they share ideas.
Role Overview:
As the Senior Director of Sales, you will be pivotal in driving sales across Africa for your assigned sector. Your primary responsibility is to fully own the sector, crafting and executing a strategic sales plan in collaboration with the relevant SVP/BU Heads to expand our market presence and drive revenue growth. This role requires a deep understanding of the sector, along with strong commercial acumen to navigate the complexities of technology sales in the African market.
What you'll do:
Sector Ownership:
- Assume complete responsibility for one of the specified sectors, overseeing and driving sales and commercial growth across the African continent.
Strategic Sales Growth:
- Develop and execute effective sales strategies tailored to the specific sector, ensuring alignment with the company's overall objectives.
Gross Profit Management:
- Own the Gross Profit metrics for the sector, including revenue, costs, collections, and general financial oversight.
Pricing Strategy Expertise:
- Have a robust grasp of pricing mechanics and strategies and guide and advise the pricing strategy for maximum value for the respective sector.
Market trends:
- Analyze market, competitor landscape & customer trends, understand where the specific sector is headed, understand key customer focus areas and plan the sales strategy and sales execution for the sector.
Regulatory Expertise:
- Demonstrate an in-depth understanding of regulatory environments in various African markets, ensuring compliance and effective risk management.
Collaboration with Product and Tech Teams:
- Work closely with product and technology teams to address and adapt to customer needs and technology landscapes specific to the sector.
Team Management:
- Lead and support a team of sales professionals and customer success specialists to achieve sector-specific goals.
Customer Success Advocacy:
- Ensure successful implementation of solutions and provide ongoing support to maintain high levels of customer satisfaction.
RFP Participation and Proficiency:
- Expertise in handling the Request for Proposal (RFP) process, demonstrating the ability to manage and execute complex technology sales.
Large Account Management:
- Proven track record in managing large accounts, with a focus on building and maintaining strong client relationships.
Reporting:
- Co-create in collaboration with the BU Head and own KPIs and dashboards to track daily, weekly and monthly progress for each of the existing accounts as well as accounts in the pipeline.
What we're looking for:
- Minimum of 9+ years of relevant experience, including people management responsibility and a proven track record in large account management.
- Bachelor’s degree in Business Administration, Finance, Marketing, Economics, or a related field is required.
- A postgraduate qualification (MBA or equivalent) is an added advantage.
- Deep understanding of the assigned sector, with a strong commercial and market-driven orientation.
- Demonstrated ability to influence senior-level decision-makers and economic buyers within global organizations.
- Proven history of effective large account management; existing relationships within the sector are a strong advantage.
- Strong understanding of key business metrics, including Revenue, Gross Profit, Return on Investment (ROI), and Customer Acquisition Cost (CAC).
Key Skills & Competencies:
- Fiercely commercial and results-driven.
- Strong leadership and team management skills.
- Excellent problem-solving skills and adaptability.
- Excellent communication and negotiation skills.
- Strong strategic planning and organisational skills.
- Pre-existing relationships in the sector are highly advantageous.
- Adaptability to rapidly changing environments and challenges.
Why Work for Us?
At Cellulant, we are more than a payments company: we are bridge-builders. We believe that by simplifying the way people pay and get paid, we are connecting companies to their ambitions, people to opportunities, and Africa to the global economy. Our work goes beyond payments—it’s about what people, businesses, and communities can do when the movement of money becomes more dependable, seamless, and secure.
Some exciting things about us...
- We have an extensive footprint: We have an office presence in 10 countries, and our products serve 24 countries across Africa, with a global workforce of about 300 employees.
- We believe innovation is at the heart of Fintech: Thousands of market leaders and top enterprises trust our technology to power their payments. Our customers are in various sectors, including financial services, travel and hospitality, telecom, e-commerce, remittance companies, SaaS, and the gig economy.
- We support a diverse and inclusive workforce: We focus on the growth and development of our employees through well-developed, individualised career paths, ensuring you reach your full potential in a supportive and delivery-oriented environment.
- We put our employees first: At Cellulant, your contribution is rewarded competitively. We use clear career levels and role titles, and benchmark our base pay against data and a well-established internal process. Your actual salary will reflect your experience, skills, impact and the scope of the role, as well as our business needs and prevailing market conditions. We also offer generous personal time off, and medical and life insurance benefits (markets permitting).
- We seek collaborative builders: At Cellulant, we believe that great ideas happen when we come together. Therefore, we nurture a collaborative work environment that challenges, engages, and empowers each person to contribute to the growth and success of the business.
- We solve Africa's digital economy: We’re solving payment challenges on the continent to create opportunities and accelerate economic growth for all of Africa.
