Regional Manager Lagos (Buy Now Pay Later.)

PALMPAY LIMITED • Full-time • Lagos, Lagos • 2w ago

Job Title: Regional Manager – Buy Now, Pay Later (BNPL)

Department: Business Operations / Sales & Partnerships
Reports To: Head of Business Development / Country Manager
Location: Lagos
Employment Type: Full-time

About the Role

The Regional Manager will be responsible for driving growth, operational excellence, and strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business. This role combines commercial leadership, strategic thinking, and hands-on execution to build and manage merchant relationships, ensure compliance, and deliver financial performance targets.
You will act as the key regional representative, leading cross-functional teams to scale BNPL adoption, optimize partner performance, and deliver superior customer experience.
Key Responsibilities

Business Growth & Strategy

Develop and execute the regional business plan aligned with national BNPL strategy and revenue goals.
Identify new growth opportunities, merchant categories, and distribution channels.
Monitor market trends, consumer behavior, and competitor activities to inform strategy and product positioning.

Partnership Management

Build and manage relationships with key merchants, aggregators, and payment partners.
Negotiate commercial terms, pricing, and marketing agreements.
Ensure partner satisfaction through regular engagement, performance reviews, and joint business planning.

Operational Excellence

Oversee regional operations including merchant onboarding, compliance, and transaction performance.
Collaborate with product, risk, and finance teams to improve approval rates, repayment performance, and service quality.
Ensure adherence to company policies, credit risk frameworks, and regulatory requirements.

Team Leadership

Lead, coach, and develop a team of sales and account managers.
Set clear objectives, monitor performance, and promote a high-performance culture. • Foster collaboration across internal teams including marketing, credit, product, and customer service.

Financial Performance

Own and deliver on regional revenue, portfolio quality, and profitability KPIs.
Analyze financial metrics and prepare regular business performance reports.
Drive cost optimization and efficient allocation of regional resources.

Qualifications & Experience

Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred).
At least 3 years in a regional or multi-market management role.
Proven track record in B2B sales, partnership development, or channel management.
Strong understanding of BNPL, consumer credit, or digital payments ecosystems.