Membership Growth & Operations Contractor

Blavity Inc. • Contract • Remote • 2w ago

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, AfroTech, Talent Infusion, 21Ninety, Travel Noire, Home & Texture, and Blavity House Party. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:
Blavity Inc. is looking for a Membership Growth & Operations Contractor to support the AfroTech Insider membership program on a part-time contract basis. This is a 1099 contractor role at $45/hour, 15 hours per week, for an initial six-month engagement.

This role is primarily execution focused. The AfroTech Insider team has a defined growth strategy and a clear set of operational and infrastructure projects that need to be built and maintained. The Contractor will own the day-to-day execution of those workstreams building, and maintaining conversion infrastructure, managing reporting systems, coordinating cross-functional project timelines, and running membership operations without requiring close supervision.

The right candidate has direct experience managing membership or subscription programs, is comfortable building operational systems from scratch, and can move quickly across multiple workstreams simultaneously. This role works closely with the AfroTech Insider program team and cross-functional partners in marketing, product, and operations.
This role will report directly to the VP of Content & Programming

Contractors will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:
Membership Acquisition & Conversion Infrastructure

Build and manage conversion pathways that move audiences from free and low-cost programming into paid annual membership, including coordinating with marketing partners on email nurture sequences and campaign timing
Implement and maintain UTM tracking and attribution setup across all membership registration links and acquisition touchpoints, so conversion data is accurate and actionable
Ensure public-facing membership pages clearly communicate program tiers, pricing, and the path to joining, flag gaps, and coordinate updates with the relevant team
Track attendance and conversion data across paid and free programming touchpoints; produce monthly reports that show what’s working and where the funnel is losing people

Reporting, KPIs & Tracking Systems

Build and maintain a membership KPI dashboard tracking enrollment by channel, churn, event engagement, and funnel conversion rates on a weekly and monthly cadence
Coordinate with the operations team to establish the data connections needed to attribute programming attendance to downstream membership and ticket purchases
Run a monthly review of the Insider member service inbox and produce a response time report against program service standards
Maintain the AfroTech Insider KPI tracker on a weekly basis, keeping actuals current and flagging performance gaps to the program lead

Partnership & Corporate Membership Operations

Maintain a live tracker of corporate membership partnership deals in the pipeline, coordinating with the sales team to capture seat counts, deal status, and expected close timelines
Build and distribute a corporate partner communication kit that makes it easy for partner organizations to onboard their employees into the membership program
Track corporate membership renewal activity; prepare member engagement data summaries that support the sales team’s renewal conversations

Cross-Functional Project Management

Manage project timelines for membership-related technology and platform builds, coordinating with the product team to keep deliverables on schedule and flag risks early
Track event attendance per session (segmented by member vs. non-member) and maintain the speaker pipeline tracker for recurring programming
Keep cross-functional deliverables on track across marketing, product, and operations partners; surface blockers before they delay launches

Qualifications
Education:

Bachelor’s degree in Business, Marketing, Operations, or a related field; equivalent professional experience accepted

Required Experience:

3–5+ years managing membership programs, subscription businesses, or community-driven initiatives including direct ownership of operations, not just supporting them
Demonstrated experience building conversion funnels, implementing UTM tracking, and coordinating email nurture campaigns end-to-end
Strong analytical skills with the ability to pull, interpret, and present membership and conversion data to senior leadership independently
Proven project management ability across multiple simultaneous workstreams involving cross-functional stakeholders in marketing, product, and operations
Self-directed with a track record of executing against a defined project list without requiring day-to-day oversight

Preferred Experience:

Experience in media, events, or tech-adjacent industries with a membership or community component
Background building tracking and reporting infrastructure from the ground up attribution modeling, funnel analytics, or dashboard builds
Familiarity with CRM and membership management platforms
Experience working closely with or in support of a senior executive function on strategic program execution

Technologies:

Proficient in Google Suite, Asana (or comparable project management tool), and data reporting tools (Looker, Google Data Studio, Airtable, or similar)
Experience with email marketing platforms and basic analytics/UTM tooling required
Familiarity with CRM or membership management platforms a strong plus

Additional Qualifications:

Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility in an ambiguous environment

• Inclined to document their work builds SOPs, process notes, and handoff documentation as a standard habit, not
an afterthought
• High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
• Excellent communication skills; comfortable presenting data and updates to senior leadership and coordinating across teams
• Detail-oriented with a systems mindset identifies the process behind the task before diving in
• A genuine appreciation for Black culture, community-driven work, and the AfroTech mission

Details

This is a fully remote, U.S.-based contract role with occasional travel required for events.
Time Zone Requirement: Must be able to work 100% in alignment to Pacific Time Zone
Candidates must be authorized to work in the U.S.
Approximately 15 hours per week.
Compensation: $45 per hour.
Strong potential for extended engagement based on performance.

To apply, please submit your resume and cover letter online at BlavityInc.com/Careers.

Blavity is committed to creating a diverse environment free of discrimination and harassment, and building a team that represents a variety of backgrounds, perspectives, and skills.
Blavity is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, HIV Status, veteran status, or any other status protected by the laws or regulations in the locations where we operate.