Job Title - Logistics Coordinator – European Groupage
Department – Operations
JOB PURPOSE
To ensure that all Operational targets in relation to Service, Quality and Productivity are always met.
GENERAL RESPONSIBILITIES
- Ensuring customer orders are entered accurately in the system.
- End to end responsibility to ship and deliver to customer requirements.
- Where necessary selecting approved suppliers whilst considering cost and commercial viability.
- Producing sales and purchase invoices in a timely manner.
- Uploading of Documentation so fully visible in AXIS to all Key Stakeholders within the Supply Chain.
- Accurately Recording Collection Times & Customs Clearance in FLOW to support Customer & Internal AXIS Reports / KPIs.
- Maintain excellent lines of Communication with both Customers and Internal Stakeholders, ensuring they are fully updated with any delays that may impact the customer requested delivery date.
ADDITIONAL RESPONSIBILITIES
- The above duties are not an exhaustive list. The jobholder may be required to undertake additional duties as the needs of the business dictate.
KEY CONTACTS
- Internal staff (Globally)
- Suppliers
- Customers
- Hauliers
PERFORMANCE INDICATORS
- Milestones achieved on time.
- Sales invoices made actual up to 5 working days following arrival.
- Accurate accruals and charging to reduce additional costs (Over / Under).
- All Other Objectives as agreed.
COMPETENCIES FOR THE ROLE
TECHNICAL SKILLS
Essential
- Freight Forwarding Experience
PERSONAL SKILLS
Essential
- Excellent planning and organisational skills.
- Excellent communication skills.
- Self-motivated and able to work without supervision.
- Experienced team player.
- Available to work under pressure.
- Enthusiastic and driven to achieve targets and objectives.
- Excellent customer service skills.
- Be able to forward plan and think outside the box.
LANGUAGE SKILLS
Essential
- Excellent verbal & written English.
Desirable
- French
- Italian
- Spanish
- German
COMPUTER SKILLS
Essential
- Good computer skills including Microsoft Excel, Outlook and Word.
Desirable
- Knowledge of AXIS.
- Knowledge of FLOW.
EDUCATION / QUALIFICATIONS
Essential
- Minimum of 5 GCSE’s or equivalent including Maths & English.
PROFESSIONAL EXPERIENCE / SKILLS
Essential
- 1-2 years’ Experience in Freight Forwarding.
Desirable
