We’re Stemettes. An award-winning social enterprise working to engage, inform and connect the next generation of girls, young women and non-binary people into Science, Technology, Engineering, Arts and Maths (STEAM). We run a variety of programmes, workshops, and events that are designed to make STEAM accessible and relatable to young people who are typically underrepresented in these fields.

The Operations Manager will oversee and optimise the organisation’s internal processes and workflows to ensure alignment with our mission and strategic goals. You’ll work primarily with the team and trustees to ensure processes and documentation are maintained, governance rhythms are ensured and HR & Finance work gets delivered each month.

You’ll be responsible for smooth workflow and process documentation, planning all-company meetings, compiling quarterly and monthly KPI reporting, supporting the Trustee Board and assisting with finance control processes. You will live in the details—leveraging members of an engaged team to ensure a high standard of operations which are well documented.

This is a highly collaborative role for an experienced hand who is able to work with high levels of accountability. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

This is a fixed-term 12-month contract hybrid role, available full-time (with the option to work 4 days for full pay) or 3 days a week pro-rata located in the UK with the expectation to travel around the UK – a minimum of twice a month. You’d be working within a fully hybrid organisation located across the UK including freelancers and admins who ensure the smooth running of Stemettes interventions and outreach work.

You will report into the COO and have no direct reports. The job description provided is a sample and can be further customised based on specific organisational needs and requirements.

Key Responsibilities

Processes and Workflows

Implement and streamline internal processes, manage process documentation for various workflows, and lead the rollout and continuous improvement of the organisation's Intranet. Includes Data Strategy and Stock checks assurance.

Company Cohesion

Plan and manage internal ‘Company Connect’ meetings, including travel bookings, agenda setting, and feedback collection. Support Wellbeing initiatives and enhance collaboration across team Hubs.

Strategic Reporting

Maintain and update Executive and Quarterly Strategic KPI Dashboards; prepare Board-level reports, act as Secretariat for subcommittees, and support policy reviews and meetings.

Includes drafting Board Look Ahead, Policy reviews and connection to our Youth Board.

Person Specification

To work in a way that promotes the safety and well-being of children and young people.
Have experience running operations for a charitable, non-profit or social enterprise organisation.
Be an excellent communicator, influencing and working with a diversity of team members.
Be passionate about STEAM education, diversity, and inclusion.
Work collaboratively with other teams and communicate effectively across the organisation.
Be organised and comfortable solving complex problems
Be able to give and receive constructive feedback.
Enjoy learning new tools and using technology to enhance your work
Being solutions-oriented, maintaining a calm, positive attitude under pressure.
Be flexible to travel and work outside of regular office hours, as needed.
Desirable: Experience using Google Workspace and Airtable.

Benefits

Competitive salary of 40,000 – 45,000 (for full-time pay, with an optional benefit to work only 4 days a week on the same pay)
5 weeks holiday allowance
8% Match Pension scheme
Menstruator and Menopause Leave
Wellness Package
Family Leave
Opportunity to make a difference in young people’s lives

Check out our role model employer page for more!

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