Sandra Mavunga

Details

About

I am a seasoned hospitality professional with a career that began at age 17 and has spanned diverse roles across hotel operations, including guest service, event management, procurement, and revenue teams. This foundation has instilled a deep understanding of customer-centric service and operational excellence.

In recent years, I have transitioned into technology-driven client success and implementation consulting roles, where I leverage my hospitality expertise to help clients adopt and optimize software solutions. My experience in managing onboarding, integrations, and customer relationships has sharpened my analytical and problem-solving skills, enabling me to deliver measurable business outcomes.

Having relocated to Germany, I have demonstrated adaptability, resilience, and a continuous learning mindset, balancing traditional hospitality values with emerging technology trends. I am passionate about using technology to enhance operational efficiency and guest experiences, ultimately aiming to build and run my own hotel business in the future.