Job Location Selhurst Park Stadium, SE25 6PU
Contract Type Casual (0-hours)
Salary/ ROP Competitive
Who we are:
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years ofproud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.
We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.
About this role:
Crystal Palace FC is looking for an experienced Deputy Safety Officer to join our team. This is a Casual role and is essential in ensuring the safety, security, and wellbeing of all individuals within the stadium during matchdays. The role requires a proactive and strategic approach to security management and a commitment to maintaining high standards in all aspects of stadium safety.It will require flexibility to work on weekdays and weekends.
Responsibilities:
- Working as a Deputy Safety Officer, proceeding support in the Control Room and from the stands.
- Manage the coordination of stewarding and security personnel across all stands and entry points, ensuring the smooth flow of spectators and adherence to safety protocols.
- Reviewing all stewarding and make any appropriate recommendations to the Club for consideration.
- Responsible for Briefing all Stand managers on Matchdays
- Evaluating the performance of the Stand Managers, Senior Stewards, Stewards and any specialist Stewards and initiate any remedial or other action that may be required.
- Inspect stand prior to match day to ensure that it is functional and safe for all guests and visitors
- Ensuring that all medical support and first aid rooms are ready and in place for match day
- Working as Match Day Deputy Safety Officer from the Control Room and handle any issues and occurrences in compliance with the local authority
- Monitoring stewarding levels on a match day to ensure effective equitable distribution of staff commensurate with the Safety Certificate.
- Other duties and responsibilities as required by line manager.
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
Experience, Skills and Qualifications:
- NVQ Level 4 in Spectator Safety Management or equivalent.
- Proven experience in a similar role, preferably within a large stadium or event venue.
- Strong leadership, communication, and organisational skills.
- In-depth knowledge of safety and security regulations and best practices.
- Ability to remain calm and decisive under pressure, with excellent problem-solving skills.
- Proficiency in the use of security technology, including surveillance systems and communication tools.
- Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required.
- A strong commitment to upholding safety standards and ensuring the smooth and secure operation of all club activities and events.
Our commitment to Equality
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Reasonable Adjustment
We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.
If you require disability-related adjustments during the recruitment process, please contactDLO@cpfc.co.uk(DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.
Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
