We're looking for a Senior Client Account Manager to join our Global Strategic Accounts team. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end, by leading joint business planning, global strategy, and cross-regional execution. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
This role is required to be based in person in London.
Responsibilities:
- Collaborate closely with Client Partners to meet and exceed clients’ marketing goals
- Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
- Run end-to-end global account operations: revenue delivery, complex media strategy, multi-market optimizations, troubleshooting, and structured upsell on a global book
- Turn campaign performance and tests across markets into global playbooks and measurement frameworks, feeding back into Product, Marketing Sciences, and Client Partners
- Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Global clients, to drive year-on-year Reddit revenue growth
- Educate brands and media agencies, effectively communicate value proposition and best practices
- Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Proactively seek and represent client needs and asks to cross-functional stakeholders
- Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
- Proactively and continually identify areas of improvement
- Mentor and train other team members.
Required Qualifications:
- 8+ years of experience in advertising sales and account management, global client experience is a plus
- Strong understanding of customer marketing funnel and traditional marketing ecosystem
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product, process, and client challenges
- Experience cultivating strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced and unstructured work environment
- High attention to detail
- Proficiency in Excel preferred
- BA / BS degree or equivalent work experience
Benefits:
- Comprehensive Health benefits
- 401k Matching
- Workspace benefits for your home office
- Personal & Professional development funds
- Family Planning Support
- Flexible Vacation (please use them!) & Reddit Global Days Off
- 4+ months paid Parental Leave
- Paid Volunteer time off
Benefits:
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Group Personal Pension Scheme with Employer match
- Private Medical and Dental Scheme
- Income Replacement Programs
- Bike to Work scheme
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
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