Senior Director, Inventory Control Quality Assurance, Global

The Senior Director of Inventory Control and Quality Assurance (FSQA), is a senior leadership role responsible for the comprehensive oversight of our ICQA programs. This role will build and lead a team to create near-perfect inventory control accuracy and tight process control, eliminating "gray zones," and ensuring that if a recall or containment is needed, we can execute with surgical precision. The scope includes our ready-to-eat (RTE) operations across multiple national sites, requiring multi-site ownership. The ideal candidate must possess extensive experience in inventory control and quality assurance within a food manufacturing business, proven strong leadership capabilities, and deep expertise in inventory control and quality management systems.

You will...

Build, lead, and mentor high-performing global inventory control and quality teams, manage relationships with National, Regional, and Municipal regulatory agencies, industry organizations, and key stakeholders.
Develop and implement comprehensive inventory control and quality strategies aligned with Company objectives while driving quality, cost, and delivery to grow capabilities of each site.
Manage cross-functional teams to ensure integration of quality and safety standards throughout all operations
Drive and maintain near-perfect inventory accuracy (≥ 99%+) through disciplined, daily cycle counting.
Ensure the ERP system matches physical reality at all times, tracking and eliminating root causes for any discrepancies.
Implement and oversee real-time visibility tools (RFID, barcode scanning, integrated WMS/ERP) to provide instant, trusted data on lot/serial traceability, quarantine status, and inbound dock schedules.

Create programs to ensure every inventory shift is recorded in real-time.
Standardize receiving procedures, putaway rules, and staging controls to eliminate "mystery pallets" and warehouse graveyards.
Maintain physical warehouse excellence, ensuring clean aisles, labeled locations, and logical flow from receiving to shipping with strict FIFO/FEFO enforcement.

Conduct risk assessments and implement appropriate control measures
Speak "CFO fluently" by tracking inventory turns, days on hand by category, and carrying costs, ensuring write-offs are rare and well-explained.
Partner with Finance to ensure operations data is the single source of truth for working capital optimization.

Lead a disciplined, data-driven Sales, Inventory, and Operations Planning (SIOP) process to ensure inventory is planned intentionally rather than reacting to sales surprises.
Aggressively manage slow-moving and dead stock (SLOB), reviewing aging reports monthly and performing root cause analysis on excess buys.

Reduce variability at the source by integrating Vendor Scorecards and Advance Shipping Notices (ASN) while measuring On-Time In-Full (OTIF) performance.
Manage rigorous quality assurance protocols, including controlled quarantine processes and minute-level lot traceability for regulated industry compliance.

Foster a culture of accountability across the organization
Collaborate with production, logistics, product and many other departments
Champion implementation of new technologies and digital solutions for quality management
Optimize process initiatives to improve efficiency while maintaining safety standards
Oversee documentation control and record-keeping systems
Establish key performance indicators and reporting mechanisms
Instill a customer-focused mindset committed to delivering the highest quality product

You Are…

Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products
Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
Teamwork Driven: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

You have...

Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
15+ years of experience in Inventory Control, Quality, Supply Chain, or Food Manufacturing
Well-versed in quality systems, inventory control programs, HACCP, GFSI, GMPs
Experience leading multifunctional teams, managing organizational change and strong people development skills
Enforces metrics to drive efficiency, measure performance, and reduce costs. Demonstrated ability to be both a strong strategic thinker and a hands-on, tactical leader.
Superior analytical skills and operational modeling capabilities
Demonstrated ability and hunger to deliver impact
Ability to internationally travel up to 60% of the time

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

This position is also eligible for the HelloFresh equity plan.

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