IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect with people, the better life on earth becomes.

We love our role in the world and we’re looking for the right people to help us maintain and grow!

Role Purpose:

To actively manage and coordinate credit collection for an assigned portfolio of customers in alignment with DP DHL process guidelines and policies in an efficient and cost-effective manner.

Support administration of Credit & Collections / Accounts Receivable (OTC) activities and tasks to collect credit information, maintain records and collect overdue debts to minimize outstanding accounts and achieve compliance in line with internal and external policies and standards, regulations and compliance requirements.

Key Requirements:

Support administration of Credit and Collections and Accounts Receivable (OTC) activities and tasks under moderate supervision
Perform generally repetitive administrative tasks such as collecting payments and allocation of payments
To actively promote and ensure DHL trading terms and conditions are being adhered to by the customer
To contribute knowledge and expertise toward resolving reoccurring billing issues
To maximize collection effectiveness from all customers in a timely and professional manner - follow-up accounts to ensure that contractual obligations are met
To maintain efficient records of collection activities
Gather and compile credit information and maintain credit records for accurate account processing
Prepare and finalize due accounts accurately and prepare reports on the status of Credit and Collections and Accounts Receivable activities
Managing customer escalations and negotiating settlement plans as required
To drive debt collection, involve through in customer interactions (incl. reminder letters and customer visits as deemed necessary)
Identify overdue (delinquent) accounts
Gathering remittance advice from customers and sharing with the Cash Applications team to allocate payments
Initiate established procedures to take legal action on outstanding debts
Assist with audits

Minimum Requirements:

Grade 12
A degree in relevant field will be an added advantage
At least 1 – 3 years of experience

DHL is an equal opportunity employer and encourages applications from the designated groups e.g. women and

people with disabilities in terms of the Affirmative Action (Employment) Act No. 29 of 1998)

We are looking forward to your application

Never miss a new opportunity

Jobs in Windhoek

Credit Controller_BTS