What is a Senior Solution Engineer?
Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer” the Solution Engineer is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. The Solution Consultant is an expert who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.
To accomplish this, you should have a strong desire to set the vision translating business objectives into enticing and practical recommendations. The Solution Consultant acts as a trusted advisor to our customers while aiding the customer’s transformational journey.
Your Responsibilities:
- To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
- Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
- Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
- To fully understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and "C" level executives.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Display initiative, self motivation and deliver high quality results along with meeting all expectations
Personality Attributes/Experience:
- Understanding the outstanding business requirements of customers within the banking industry and translating/presenting those needs into a compelling vision and roadmap for our customers.
- Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
- Comfortable with solution configuration and discussing solution architecture and integration topics
- Solid oral, written, presentation and interpersonal communication and relationship skills.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to solve problems in dynamic, energizing environments.
- Inquisitive, practical and passionate about technology and sharing knowledge.
- Likes to be the first to know something and to understand why and how things happen.
- Proficiency in searching out information and experimenting. Enjoy concentrating on a particular topic and solving puzzles.
- Enjoys explaining ideas and storytelling in ways that retain people’s attention.
- Willing and able to travel occasionally
- Experience within the Financial Services industry
Diversity & Inclusion:
Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.
