Cape Town-Based | Scale-Up | Full-time Role | Marketing Machine | Hiring Manager: Daniel Fabre
Jem is hiring a Multimedia Visual Creative in Cape Town to own visual design, video, and multimedia storytelling across our brand.
Jem is a fast-growing HR tech scale-up building tools for frontline teams, now supporting just under 200,000 frontline employees across South Africa.
This is a key creative hire as Jem enters its next phase of growth. We’re looking for a mid-level creative who can take Jem’s brand identity forward, execute at a high standard across design and video, and build creative workflows using AI and automation.
This is not another design role. It’s an opportunity to take ownership of Jem’s brand and shape how we show up on social, in sales, for customers, at events and more.
⭐️ Your Mission
- Make Jem look and feel world-class across every touchpoint.
- Creative ownership and execution across brand, design and video
- Leverage AI and automation to increase speed, quality and creative range.
⭐️ What Success Looks Like
- Jem content is consistently sharp, on-brand and fast to deliver
- Video becomes a core in-house capability (customer stories, event content, employee experience)
- Creative production is meaningfully faster through AI-enabled workflows
- Marketing and Revenue teams rely on you as a high-impact creative partner
- Jem’s visual identity is clearly elevated across all channels
⭐️ What You’ll Do
- Own visual execution across Jem’s brand system (sales decks, proposals, one-pagers, onboarding content, WhatsApp assets, event collateral)
- Design event and exhibition materials and manage production with external vendors
- Capture, edit and produce video content including customer stories, employee interviews, and event recaps
- Create short-form digital content for distribution on LinkedIn and WhatsApp
- Use motion graphics and animation to support storytelling
- Manage and update visual content on Jem’s website and CMS
- Use AI tools to speed up production, enhance creativity, and automate repetitive work
- Own delivery, deadlines and quality end-to-end
⭐️You’ll Thrive Here If You
- Are an excellent digital designer with a strong aptitude for storytelling through video, or vice versa
- Have around 5 years experience in digital or multimedia creative roles
- Are confident using tools like Adobe Creative Suite, Figma, Premiere Pro, After Effects, CapCut, etc
- Have strong photography or videography skills
- Are already experimenting with AI tools or excited to build them into your workflow
- Work with high ownership and don’t need to be chased
- Care deeply about craft, clarity, and output quality
- Enjoy moving fast in a growing, evolving environment
⭐️Requirements
- 3 to 5 years’ experience in a digital, brand or multimedia design role
- You’re native on social media and understand how to create content that works on these platforms
- Strong portfolio across visual design and video
- Hands-on experience producing and editing video content
- Comfortable working across multiple formats and channels
- Strong time management, communication, and delivery ownership
- Curiosity and practical interest in AI and creative automation.
⭐️ What You Can Expect from Us
- Hybrid work environment with a 3-day office policy in our Cape Town office
- Competitive salary (R35,000 - R45,000 monthly base salary depending on experience and fit)
- Great Benefits (lunch 4 times a week, medical aid contribution, retirement annuity contribution, etc.) & 22 Days of annual Leave
- High ownership, real creative influence and room to experiment
- Exposure to a high-performing team building an AI-native company
- We respond to all applications. You can expect feedback on your application, even if we decide not to move forward.
