The online spread of harmful information poses an additional threat to persons affected by conflict and exposes humanitarian action to significant reputational, security, and safety risks. The ICRC is strengthening its capacity to detect, assess, and respond to harmful information to mitigate the associated harm. The ICRC uses “harmful information” as an umbrella term to speak about disinformation, misinformation, malinformation, hate speech, or information that is misleading, manipulated, or distorted – any type of information that when spread, has the potential to trigger or cause harm to people affected by armed conflict.
The Harmful Information Analyst will be a member of the Perception and Emerging Communication (PEC) team which anticipates and identifies developments in the information environment and leads the organizational response to harmful information and engagement with communities. PEC has a team in Belgrade that provides analytical services to senior leadership and key stakeholders, including social listening, detection and analysis of harmful information, audience profiling, and communication performance analysis.
The analyst will be responsible for detecting and analysing harmful information across digital platforms, leveraging advanced research and analytical tools. By providing in-depth and timely insights to inform decision-making, the analyst will contribute to the institutional efforts to understand, anticipate, and mitigate harmful information against humanitarian action.
This role requires a technically proficient professional with a background in social media analysis, OSINT, and risk analysis who can handle nuanced and fast-evolving harmful information threats on a global scale.
